It is your responsibility to check immediately for discrepancies or defects in an order before any wear or embellishments are made. If you have a problem or discrepancy with an order, contact our Customer Service at (800) 755-1609 within 5 days after date of shipment. Returns must be authorized by Spirit Wear in advance.
• Spirit Wear will absolutely not accept returns of printed, washed or decorated merchandise. You are responsible for inspecting the garments before performing any use.
• All claims for shortages, damages, etc., must be made within 72 hours of receipt of merchandise.
• All returned or refused shipments are subject to a 20% or $25 (whichever is greater) restocking charge in addition to both outbound freight charges, return freight charges and any COD charges.
• No returns will be accepted by our warehouse without a valid return authorization number.
• Defective merchandise must be returned to us with a piece of tape indicating the location of the aw. • Merchandise over 30 days old and discontinued styles cannot be returned.
• Please include a copy of the invoice to insure proper credit in a timely manner.
